Donor cultivation is for more than just major donors, but this doesn't have to mean a lot more effort.
Major donors get a lot of clout, and for good reason. It’s estimated that up to 90% of a nonprofit’s fundraising revenue comes from just 10% of their donor base. However, there are many reasons to create a donor cultivation plan that focuses not just on major donors, but rather all of your donors—both current and prospective, big and small.
Who you count as a major donor is unique to your organization and will depend on your nonprofit’s size and goals.
Some of the ways you may view your major donor cohort include:
Since these donors provide such strong support for your organization, it’s easy for donor cultivation plans to gravitate towards focusing on these individuals. But below, we’ll discuss reasons to expand your donor cultivation efforts beyond major donors.
We’ll also provide you with three ways you can take current major donor cultivation strategies and easily pivot them to support additional donor cohorts.
There are several reasons to include all donors—not just major donors—in your donor cultivation activities. Here are some to consider:
Not all major donors start with a $10,000 gift. They may donate just $25 at an event of yours or through an online giving campaign. Donor cultivation efforts can unearth the potential of that gift to become a larger relationship in the future.
Have you ever been asked at a store’s checkout to round up your total to a whole dollar amount, with the roundup amount being donated to a specific cause or charity? While these individual amounts are small—ranging from $0.01 to $0.99—Domino’s has reported raising $1.5 million this way and Macy’s has reported raising $5.9 million. While your nonprofit may not have quite the reach that these corporations do, the concept still applies: small donations add up. Donor cultivation efforts can encourage consistent, small giving that can make a big impact over time.
Some donors may opt to give to your nonprofit on an automatic, monthly basis. While each month’s gift may not reach the level of a major donor, these recurring donors are vital for your nonprofit’s financial health. Recurring donors can increase your donor retention rates, and studies also show that recurring donors are 400% more valuable to your nonprofit than those who give one time—and that’s a statistic worth cultivating.
As the COVID-19 pandemic showed us, the world can change quickly and usher in economic uncertainty that can impact your nonprofit’s bottom line. If you’re relying too heavily on one or a handful of major donors and suddenly lose those connections, your nonprofit can face a crunch. Donor cultivation strategies that include all donors help create a buffer for when the unexpected hits.
Never underestimate a donor’s greater network. By including small donors in your donor cultivation efforts, you may build strong relationships that help you get your foot in the door with a personal introduction to a potential major donor.
If you’re convinced that you should include all of your donors in your donor cultivation plan, you may now be wondering how to make that shift. Nonprofit staff often wear multiple hats as is, and expanding your donor cultivation strategy can feel like a lot of extra work.
However, there are simple ways to pivot what you’re already doing with your major donors to strengthen your donor cultivation efforts with the rest of your donor cohorts. We'll cover three ideas below to get you started.
Major donor cultivation involves a lot of listening. When donors give sizable donations to your nonprofit, they want to feel that they are heard and have some say in how you use their gift. Major donors often have greater influence than small donors in how your programming looks.
However, taking time to listen to your smaller donors is also an effective strategy that can build donor trust in and respect for your nonprofit. Doing so shows that you value their opinions.
While you might not be able to sit down individually with each small donor to hear their ideas, you can show them you care by asking for their feedback through other forums. For example, you can:
Again, you likely don’t have the time or budget to take every donor out for lunch. However, in-person engagement can be an effective way of strengthening connections with your donors. Help your small donor cohorts put a face to your cause by hosting small events where they can mix and mingle with your staff.
Some in-person small donor cultivation events could include:
Major donors are often the ones to get their names on events, buildings, programs, and other aspects of your nonprofit’s work to recognize their significant contributions. However, there are some simple ways you can recognize your smaller donors this way, too.
For example, you may want to:
Donor cultivation is for more than just major donors. But this doesn’t mean that your donor cultivation plan has to involve a ton more effort. By getting a little creative, you can adapt many of your major donor cultivation efforts to benefit donors across your giving tiers.
In doing so, you’ll strengthen connections that can improve your budget’s sustainability and open the door to other relationships to support your nonprofit—maybe even your next major donor!
Building a donor cultivation plan for your small and mid-level donors? Download our template to get started!
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